Welcome to our website. By accessing or using our digital marketing services, you agree to comply with and be bound by the following terms and conditions regarding the use of our services.
Please read these terms carefully before engaging with our agency for any services.
1. Services Provided
We provide various digital marketing services which may include, but are not limited to:
- Search Engine Optimization (SEO)
- Pay-Per-Click Advertising (PPC) Management
- Social Media Marketing & Management
- Website Design and Development
- Content Creation and Marketing Strategy
The specific scope of work will be outlined in the custom proposal or agreement provided to you before the commencement of any project.
2. Client Obligations
To ensure the best results, the client agrees to provide:
- Administrative access to necessary accounts (e.g., website CMS, Google Ads, Social Media pages).
- Timely approvals and feedback on content or strategy.
- All necessary text, images, and other content required for the project, unless content creation is part of the service package.
3. Payments and Invoicing
Payments for our services are due as per the schedule outlined in your specific service agreement or invoice.
- Recurring Services: Monthly fees for services like SEO or PPC management are typically billed in advance.
- One-time Projects: Projects like website development may require a deposit upfront with the balance due upon completion.
- Refunds: Due to the nature of digital services and labor involved, all payments made are generally non-refundable unless otherwise stated in a specific agreement.
4. Intellectual Property
Upon full payment, the Client owns all content, graphics, and code created specifically for their project. However, we retain the right to use the work in our portfolio and for self-promotional purposes. We also retain ownership of any proprietary tools, frameworks, or methodologies used to deliver the service.
5. Limitation of Liability
Important: No Guarantees on Results. While we employ industry best practices and strive for excellence, digital marketing relies on third-party platforms (like Google, Facebook) whose algorithms change frequently.
Therefore, we cannot guarantee specific results such as:
- Specific keyword rankings on search engines.
- A specific number of leads, sales, or conversions.
- Continuous uninterrupted service of third-party platforms.
We shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.
6. Termination
Either party may terminate the service agreement with a written notice. For monthly services, we typically require a 30-day notice period unless otherwise specified in your contract. Upon termination, the client is responsible for payment of all services rendered up to the termination date.
7. Third-Party Costs
Note on Ad Spend: The client is directly responsible for all advertising budgets paid to third-party platforms (e.g., Google Ads, Meta Ads). Our management fees are separate from your ad spend budget.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us directly through our website contact form.